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Chris Voss | The Art of Negotiation in Business Part 1 (Author of Never Split The Difference) with Alex Quin
Alex Quin interviews the Master of Negotiation: Chris Voss, former lead international kidnapping negotiator for the FBI & Author of The Wall Street Journal Bestseller Never Split The Difference: Negotiating As If Your Life Depended On It. In Part 1 of our 2 Part series, Alex discusses Chris’ journey from joining the FBI to becoming a Best Selling Author and founding the Black Swan Group. Learn how to use the art of negotiation in Business from the Label & Mirror Technique or Minimal Encouragers during conversation. Don’t forget to check out Part 2 right after! Podcast Outline [02:06] We're grateful because we learned a shit ton from your book as a team. [02:24] How beneficial your book has been for my team [02:56] So let's talk about where you started off in your career… [03:02] How did it end up getting to the FBI [03:35] I switched from SWAT to negotiations [03:53] You ended up working at a suidice hotline [04:03] Crisis hotline is a masterclass on emotional intelligence [04:21] How you do one thing is how you do everything [4:47] Did you ever see yourself writing a book? [05:05] Was there a catalyst? [05:19] I figured if i taught at harvard that would be enough, it wasn't. [05:33] Having a book is a game changing moment [05:47] Now you have black swan group [07:04] We’re looking for talent now [07:14] What areas of the business are you sering now that require growth and talent [07:46] We don't recruit in typical way [08:25] What are some bad habits [08:31] Trying to talk first, that’s the biggest problem [09:12] Gathering information from the other side, by keeping your mouth shut [09:38] I’m giving free access to resources and materials [10:26] Labels and mirrors are… [11:25] Labels are the greatest information device out there [11:34] We think that the best way to get information is to ask questions [12:00] Your guard is gonna go up… [12:24] Minimal encouragers… [13:16] Whats up everyone I’m Chris Voss [13:45] Learn about marketing, finances, business development… [13:52] If you’re looking to connect. Check us out on Facebook: @HustleInspiresHustle | @AlexQuin Follow us on Instagram: @HustleInspiresHustle | @AlexQuin Want more info? : | Resources Alex Quin’s Instagram Hustle Inspires Hustle App Hustle Inspires Hustle Instagram Chris Voss Masterclass Never Split the Difference- Chris Voss Book Black Swan Group Text “BLACK SWAN METHOD” to 33777 See Privacy Policy at and California Privacy Notice at
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